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IE BUMPER
IE BUMPER

Information Resources and Technology

IE BUMPER

IT Professional Services

Services that are consultative in nature. This includes IT training, consulting/advisory services, business continuity/disaster recovery, enterprise architecture, and portfolio/project management.

Application Development

Offering
Tools, services, and products that support Enterprise Resource Planning (ERP) systems, mobile application development, and custom application development, including tools built into ERP and systems, as well as integration with third-party systems.
Catalog Items
CMS Production Software Upgrade Request

Business Continuity and Disaster Recovery

Offering
Business continuity consulting and planning and disaster recovery planning, including disaster recovery exercises.

Consulting and Advising

Offering
Guidance services on how to leverage technologies and select technology solutions, including those in the cloud.
Catalog Items
Hardware and Software Needs Consultation
Information Security Consultation
Learning Space and Conference Room Design Consultation

IT Service Management

Offering
People, processes, and tools that enable service management. This is a supporting service.
Catalog Items
ServiceNow Catalog Item Request
ServiceNow Access Change Request

Portfolio and Project Management

Offering
Project portfolio management and project management services. These may be a supporting service.
Resources
Projects and Workspaces
Project Documents

Training

Offering
Training services for end users on IT applications and systems
Catalog Items
Classroom Technology Training
Instructional Technology Training
Instructional Video Training
IE BUMPER
Version 1.4.2 (release notes)