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IE BUMPER
IE BUMPER

Information Resources and Technology

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Infrastructure

Services that enable community members to do their day-to-day work, including providing access to enterprise services. Includes network access, user file storage, end-point computing backup solutions, desktop virtualization, computer labs, and printing.

Data Center

Offering
Maintenance of physical data centers, including co-location services, planning and strategy for data center management, and day-to-day operations.
Catalog Items
Certificate Signing Request
OU Management Account Request
Service Account Request
Shared Directory Folder Access

Database

Offering
Hosting and administration of databases.

Middleware

Offering
Services in support of the layer between operating systems and user-facing applications, including layers that connect different applications.

Monitoring

Offering
Monitoring services for IT services, applications, and underpinning technology.
SCOM and Commvault Request

Network

Offering
Maintenance for infrastructure items required to offer network connectivity and support for network outages or service interruptions.
Catalog Items
Discontinue Network Service
IP and DNS Request
New Jack Request
New Network Service
URL and DNS Name Request
Wired Network Service Move

Storage

Offering
Back-end technology and services required to maintain core storage capabilities, including server storage, and database backups that does not include user-facing storage options.
Catalog Items
SCOM and Commvault Request

Server Infrastructure

Offering
Provisioning, hosting, and administration of physical and virtual servers.
Catalog Items
IRT Server Decommission Request
Subscribe to alerts for Infrastructure
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Version 1.4.2 (release notes)