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Information Resources and Technology

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SacLink Email

Email and its related channels of communications (e.g. instant messaging, portal messaging) have become essential forms of communications for most aspects of official campus activity. Sacramento State is therefore committed to providing email services to its students and employees in a manner that fosters consistently reliable, secure, and efficient communications.

INCLUDED

Student Email

An official Sacramento State email account will be created for each prospective student at the time they apply for admission. Prospective students may activate their assigned accounts on-line at any time after account establishment, but must activate that account prior to their first course registration. Students will access their campus email account on the web by logging into their personalized MySacState web portal, using the same login name and password assigned to their email account.

Employee Email

An official Sacramento State email account will be created for each Sacramento State employee prior to the employee's first day of work. Departments and colleges may request early establishment of faculty and MPP email accounts at any time after the prospective employee accepts an offer of employment. New employees who are expected to use email as part of their campus work should activate their email accounts no later than the end of the first week of employment. All campus-based email will be sent only to the employee's assigned official campus email address and only this campus address will be listed in campus directories..

CONTACT US

Sacramento State Information Resource and Technology
Academic Information Resource Center (AIRC) 3010
6000 J Street
Sacramento, CA 95819-6065

POLICY, STANDARDS & GUIDELINES

SERVICE LEVEL AGREEMENT

We make a best effort to respond to service tickets, emails, or phone inquiries within our business hours. Please refer to the IRT Service Level Agreements (SLA) knowledge article for more detailed information about our SLAs.

 

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Version 1.4.2 (release notes)