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IE BUMPER
IE BUMPER

Information Resources and Technology

IE BUMPER

System Administrator Services

System Administrator Services ensures the upkeep, configuration, and reliability of the university data center, which is constituted by a collection of servers and virtual servers. Our service affects the availability of university applications (such as our Exchange mail server), performance, and security. Our roles include:

  • Acquiring, installing, and upgrading data center hard components
  • Providing routine maintenance automation
  • Configuration of core campus IT applications, platforms, and services
  • Maintaining security policies and access privileges
  • Offering technical support or consultation for special projects 

INCLUDED

System Management (Under Development)

We provide centralized administration and management of campus enterprise computer systems. We are responsible for maintaining hardware inventories, server availability monitoring, capacity monitoring, security and server management, among many other duties and functions.

System Design and Maintenance (Under Development)

We provide consultation and assistance in defining system architectures, components, modules, interfaces, and data for campus computer systems or hosted applications. 

  • Request a system consultation (in development)

CONTACT US

Information Resources & Technology
Sacramento State
Academic Information Resource Center (AIRC) 2005
6000 J Street
Sacramento, CA 95819-6065

SERVICE LEVEL AGREEMENT

We make a best effort to respond to service tickets, emails, or phone inquiries within our business hours. Please refer to the IRT Service Level Agreements (SLA) knowledge article for more detailed information about our SLAs.

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Version 1.4.2 (release notes)