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Connecting to eduroam on PC, Macs & Chromebooks

Instructions on connecting from your laptop or desktop workstation.
Information Audience
All campus community members
Contents
  1. What is eduroam?
    1. Before You Begin
  2. Connecting to eduroam
    1. Windows 7
    2. Windows 10
    3. Mac OS
    4. ChromeOS (Chromebooks)
  3. eduroam Automatic Setup

What is eduroam?

eduroam (education roaming) is a secure, world-wide roaming access service developed for the international research and education community. Several other CSU's and UC's are already part of the eduroam network for its flexibility, ease of use, and security. Eduroam gives you the ability automatically connect on campus, and at participating eduroam hotspots.

Before You Begin

Please make sure you have the following:

  • Your SacLink username and password
  • Administrator access to your workstation

Connecting to eduroam

Windows 7

  1. Click the Wireless Network icon in the lower right hand corner of your screen.
  2. From the list of available networks, click eduroam, and click Connect.
  3. Enter your SacLink username with the @csus.edu (i.e., herky@csus.edu) and your password.
  4. Click the Connect button to finish connecting.

Windows 10

  1. Click the Wireless Network icon in the lower right hand corner of your screen.
  2. From the list of available networks, click eduroam, and click Connect.
  3. Enter your SacLink username with the @csus.edu (i.e., herky@csus.edu) and your password.
  4. Accept the security settings.

Mac OS

  1. In the upper right hand corner of your screen, click the AirPort icon.
    1. If there is no eduroam option, click Join Other Network.
    2. In the Network Name display, enter eduroam in the Network Name field.
    3. In the Security drop-down menu, select WPA2 Enterprise, and click Join.
    4. If asked, enter your SacLink username and password. You will need to include the "@csus.edu" after your username.
  2. If the eduroam network is visible, click eduroam to connect.
  3. In the Verify Certificate window dialog box, click Continue.
  4. You should now be connected to eduroam.

ChromeOS (Chromebooks)

  1. Click the network Wi-Fi icon in the lower right corner of your screen.
  2. Select eduroam as the network.
  3. Ensure that the EAP method is set to PEAP.
  4. Ensure that the Phase 2 authentication is set to MSCHAPV2.
  5. On CA Certificate field please do select "Do not Check"
  6. Enter your SacLink email address and password where prompted.
  7. Select Connect.
  8. You should now be connected to the network.

eduroam Automatic Setup

If you are experiencing issues connecting to eduroam, we recommend that you use Secure W2 automatic setup.

  1. Connect to SacLink wireless network. You may be redirected to a wireless setup page.
  2. Open a web browser, go to https://cloud.securew2.com/public/75808/eduroam/.
  3. The operating system for your device will be detected automatically. Click JoinNow to confirm it.

    Operation system auto-detection dialog box

  4. You may be asked to download and save the Secure W2 configuration file: WiFi_California_State_University_Sacramento_Wrapper.exe. Please run the file.
  5. Enter your SacLink username and password when prompted.
  6. You should now be connected to eduroam.

Network Connectivity - KB0010619 by Long Lim | Published:2014-10-13 | Updated:2017-08-23 11:22:26 | Views::13

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