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Technology Learning Center (TLC)

This article contains frequently asked questions regarding the Technology Learning Center located in the Academic Information Resource Center (AIRC) 2012.

What is the Technology Learning Center?

The Technology Learning Center (TLC) is an open computer lab and training facility located in AIRC 3012. This lab allows faculty and staff to work on projects and receive assistance in a quiet, professional environment.

What are the hours of the TLC?

The TLC is open during the fall and spring semesters from 9:00 a.m. to 5:00 p.m., Monday through Thursday, and from 9:00 a.m. to 2:00 p.m. Friday. During the winter and summer intercessions, the TLC is open from 9:00 am to 4:00 pm, Monday through Thursday.

I am a faculty or staff member and I plan to visit the TLC, will there be someone to help me if I need assistance?

Yes, a student assistant will be available to answer any questions you may have, or direct you to the proper resource.

Do I need to show my faculty ID (OneCard)?

Identification is not necessary; however, the lab is intended for faculty and staff use only. Students and other users who are not faculty or staff will be asked to leave.

What resources and services are available to faculty and staff members?

The TLC has multiple resources and services available. Resources include:

  • Audio and video recording equipment, including editing software.
  • Scanners
  • 7 Dell PCs and 3 Mac stations.

Each unit contains software programs including:

  • Adobe Acrobat
  • Adobe Photoshop
  • ArcGIS
  • Dreamweaver
  • Pinnacle
  • Microsoft Office Suite
  • SPSS
  • Wolfram Mathematica

Services include:

  • One-on-one assistance with software applications and technology.
  • Assistance with My Sac State, SacCT and SacLink services.
  • VHS to DVD transferring
  • Audiocassette copying
  • VHS duplication
  • Video editing
  • Web page assistance

Do I need to make an appointment with a student assistant for help with any of these resources or services?

The TLC is a walk-in service that assists users on a first-come, first serve basis. However, faculty and staff must make an appointment with an Academic Technology and Creative Services (ATCS) staff member to receive assistance with advanced SacCT questions.

What printing resources are available, and how much does it cost?

The TLC is equipped with both color and black and white laser printers. Faculty and staff members should feel free to print in both color and black and white. TLC printing services are free for faculty and staff.

Is there a place I can go to record lectures for my class and then upload them onto the internet?

The TLC offers two origination rooms located within AIRC 3012. These rooms allow faculty members to record lectures for classes, as well as upload and edit video or audio files. These two rooms include a video camera, audio recording equipment, a computer equipped with video editing capabilities, television to review recordings, and a projector. Please note that faculty and staff members who would like to utilize these rooms must be trained on the equipment prior to use. To set up an appointment please contact the IRT Service Desk.

I am a faculty or staff member and I have questions about my SacCT instructional web page, can you help me?

Yes, student assistants are available to help faculty and staff members create and use their SacCT classes. Additional assistance can be sought from the ATCS office as well.

Where is the TLC open lab located?

The Faculty and Staff computer lab is connected to the TLC workspace. This lab is located in AIRC 3013 and accessible from the main TLC office in AIRC 3012.

What resources are available in the open lab?

The open lab, which is for faculty and staff use only, contains 26 PC stations and 6 Mac stations. Each computer has the same software already installed. For a list of installed software, click here. In addition to computers, the lab is also often used as an instructional resource through meetings and workshops conducted on a regular basis for faculty and staff. Check out the Workshop Schedule for more information.

Campus Technology - KB0010525 Published:2014-07-18 Updated:2016-09-25 20:30:53 Views::80

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