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Information Resources and Technology


Recover your Microsoft Office files

Instructions on how to recover your Microsoft Office (Word, Excel, PowerPoint) using the Document Recovery tool.
Information Audience 
All campus community members
  1. Before You Begin
  2. AutoSave and AutoRecover
  3. Document Recovery
    1. What do I want to save?

Before You Begin

These instructions apply to Excel 2013 and 2016, Word 2013 and 2016, PowerPoint 2013 and 2016.

AutoSave and AutoRecover

To make sure that you don't lose your work during important times, make sure that AutoSave and AutoRecovery are turned on, and that you save by pressing Ctrl + S every so often as you're working.

To enable AutoSave and AutoRecovery, do the following:

  1. Click File > Options > Save.
    • For Outlook, click File > Options > Mail.
  2. Make sure that Save AutoRecover information every x minutes is selected. You can specify how frequently autosaves occur.
    • For Word, Excel, and PowerPoint, make sure that Keep the last autorecovered version if I close without saving is selected.

Document Recovery

If your Office app unexpectedly crashed and you didn't get chance to save your recent changes, the Document Recovery option will automatically appear when you reopen your Office app.

What do I want to save?

Document Recovery pane

If there are multiple files in the Available Files list and you're not sure which one to restore, the date and creation are displayed under the document name. If there are multiple files, you may want to just open the most recent date and time. You can also preview each file by opening and reviewing the documents on the list.

  1. Open your chosen document and continue working on it as you normally would. From here, you can also save the document in a safe place.
  2. Close the Document Recovery pane once you've recovered all your documents.
    • If you click Close without reviewing your recovered files, you'll still have the option to review them the next time you open your Office app. Note the following options:
      • Yes, I want to view these files later (safest option): Choose this if you're not sure if you need the recovered files later.
      • No, remove the files. I have saved the files I need: Choose this if you're sure you don't need the recovered files.

Computers & Software - KB0011639 by Long Lim | Published:2017-11-17 | Updated:2018-06-29 10:55:52 | Views::5,531

Version 1.4.2 (release notes)