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Office 365: Configure the Apple Mail app on OS X 10.9 and 10.10

You can configure your Apple Mail app to receive email and calendar events from your Office 365 account.

These instructions are for the Apple Mail app on Mac OS X 10.9 (Mavericks) and 10.10 (Yosemite) . If you are using a newer version of Mac OS X, such as 10.11, see Configure Apple Mail app for Office 365 with OS X 10.11 or above.

Configuring an Existing Account

  1. To use Office 365 with Mail, you will need to remove and re-add your existing account.
  2. Launch the Mail app by clicking on the email icon in your dock.
  3. Click the Mail menu and select Preferences... .
  4. Click Accounts and highlight the account you want to remove.
  5. Click the - (minus) sign.
  6. When asked, click Remove or OK, and then close the Mail preferences window.
  7. Follow the instructions for adding an account below.

Adding an Account

  1. Launch the Mail app by clicking on the email icon in your dock.
  2. Add a mail account:
    • If you haven't added an account yet, you'll be asked to add one. Click Exchange and then click Continue.
    • Otherwise, go to the Mail menu and click Add Account > Exchange and then click Continue.
  3. Enter your Office 365 username and password and click Sign In:
    • Full Name: the name you want displayed on outgoing email
    • Email Address: your Office 365 username, which is your SacLink username@csus.edu.
      • Do not use your email alias.
      • If you've forgotten or do not know your Office 365 username, you can find it by going to Your Office 365 Status
    • Password: your SacLink account password
  4. A warning message will appear saying that Internet accounts couldn't log in to the Exchange Server ... Make sure the email address and password you entered are correct. Then, enter your user name and click Continue. Click Continue.
  5. In the Account Settings window, enter the information below and click Continue:
    • Description: enter the name for your account
    • Username: your Office 365 username, which is your SacLink username@csus.edu.
    • Password: your SacLink account password
    • Server Address: outlook.office365.com
    • The Account Summary will display. Click Continue.
    • Select the apps you want to use this account with and click Done.

Resources

For assistance with configuring your Apple Mail app for use with Office 365, contact the Service Desk at 916-278-7337 or submit an incident ticket.

Computers & Software - KB0012080 by Long Lim | Published:2016-12-09 | Updated:2017-09-08 10:02:03 | Views::2

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Version 1.4.2 (release notes)