by Long Lim • Updated 2016-09-27 20:20:06SPSS Statistics is a software package used for statistical analysis. This article provides instructions for installing and licensing SPSS on your device or desktop and details system requirements for using SPSS.
by Daniel Baptista • Updated 2016-09-27 20:19:40A guide on how to install and use the Respondus LockDown Browser
by Long Lim • Updated 2016-09-27 20:19:40This article provides information for fixing an issue where users are missing features on IBM SPSS 23 on Mac OS X.
by Jonathan Patton • Updated 2016-09-27 20:19:40Statgraphics is a statistics package that performs and explains basic and advanced statistical functions. This article details instructions on how to install Statgraphics.
by Jose Gaytan • Updated 2016-09-27 20:19:57This article provides instructions for downloading and installing Office 365 on your Windows PC device.
by Daniel Baptista • Updated 2016-09-27 20:19:40These instructions are to install the Citrix Receiver on your Windows computer while using a Chrome browser.
by Zachery Mendoza • Updated 2016-09-27 20:19:41This article explains how to clear your Java cache. Clearing your Java cache forces your browser to load the latest version of Java content in web pages and programs. This may resolve some issues in SacCT or Collaborate.
by Chi Yang • Updated 2016-09-27 20:19:56You can resolve common Office issues using the Office 365 Support and Recovery Assistant. Users have to download and install the tool on the computer where the problem occurred.
by Daisy Galvan • Updated 2016-09-27 20:19:41
by Chi Yang • Updated 2016-09-27 20:19:40Microsoft Surface RT products are currently incompatible with SPSS 23. As a result, Surface RT users are unable to install SPSS 23.
by Padraic Hagerty • Updated 2016-09-27 20:19:41This article contains frequently asked questions regarding the acquisition and patching of software at the university.
by Jose Gaytan • Updated 2016-09-27 20:19:57Microsoft Office 365 is a collection of services allowing you to share assignments and collaborate with other students. Office 365 includes Office Online (Word, PowerPoint, Excel, and OneNote) and OneDrive storage space. This article provides answers to common Office 365 questions.
by Long Lim • Updated 2016-09-27 20:19:40Cache is used as temporary storage location for web documents such as HTML pages, images, and other media files, to reduce loading times. Cookies are often used to store data about the user, such as login sessions, tracking information, etc. In some cases, old data that is stored in these files may cause issues with accessing or viewing online services that are frequently updated.
by Matthew Mills • Updated 2016-09-27 20:19:39Service level agreements (SLA) define the level of service that Information Resources & Technology (IRT) is expected to provide you. This article provides information about our standards, how we measure them, and how often we expect to meet them.